p9999 Terms and Conditions

1. General Information & Acceptance

These terms and conditions ("Terms") form a legally binding agreement between the p9999 platform and its users. By accessing or using the platform through the p9999 website, mobile version, or any other channel, you are considered to have agreed to these Terms.

If you disagree with any part of these Terms, please refrain from using the p9999 platform. Once you begin using the platform, it is assumed that you have read, understood, and accepted these Terms in full.

2. Account Registration & Eligibility

To open an account and use the services on the p9999 platform, the following eligibility requirements must be met:

• You must be at least 21 years of age.
• Each person may open only one account. Holding multiple accounts may result in all accounts being cancelled.
• All information provided at the time of registration must be accurate, complete, and up to date.
• You must use a payment method registered in your own name — the use of third-party accounts is prohibited.
• Anyone whose account was previously closed or banned may not open a new account.

p9999 reserves the right to verify your identity via the mobile number or email address provided at registration.

3. Age Restriction & Identity Verification

p9999 is for users aged 21 and above only. Use of the platform by minors is strictly prohibited. We firmly believe that protecting minors from gambling is our social responsibility.

For identity verification, p9999 may request the following documents at any time:

• A copy of your National ID (NID) or passport
• Proof of current address (utility bill or bank statement)
• Proof of ownership of the payment method

4. Account Security & Responsibility

It is your responsibility to keep your account password and login details completely confidential. This information should not be shared with anyone.

4.1 Your Responsibilities

• Use a strong and unique password.
• If you log in on a public or shared device, log out at the end of the session.
• If you notice any suspicious activity on your account, notify the support team immediately.
• Do not allow third parties to use your account.

4.2 p9999's Responsibilities

p9999 uses SSL encryption to keep your information secure. However, p9999 will not be held responsible for any unauthorized access resulting from your own negligence.

5. Deposit & Withdrawal Policy

All financial transactions on the p9999 platform are conducted in Bangladeshi Taka (৳). We currently support the following mobile banking methods: bKash, Nagad, and Rocket.

5.1 Deposit Terms

• Deposited funds must come from a payment method registered in your own name.
• Deposits made from third-party accounts will be rejected and returned.
• p9999 reserves the right to verify the amount and source of each transaction.

5.2 Withdrawal Terms

• Withdrawal requests will only be sent to the same payment method used for the deposit.
• Identity verification must be completed before a withdrawal can be processed.
• If there are active bonus wagering requirements, withdrawals may be restricted until those requirements are met.
• p9999 reserves the right to hold withdrawals in cases of suspicious transactions.

6. Bonus & Promotion Terms

p9999 offers various bonuses and promotions. Each offer has its own terms, which should be read carefully before claiming.

6.1 Welcome Bonus

New members will receive a 150% bonus on their first deposit, up to a maximum of ৳15,000. For example: depositing ৳1,000 gives a ৳1,500 bonus, bringing the total balance to ৳2,500. Or depositing ৳22,000 gives the maximum bonus of ৳15,000, bringing the total balance to ৳37,000.

6.2 Wagering Requirements

All bonuses are subject to a 20x wagering requirement. This requirement applies to the bonus amount only — not the deposit. Example: ৳1,500 bonus × 20 = ৳30,000 must be wagered before bonus winnings can be withdrawn.

6.3 General Bonus Terms

• Each bonus may be used only once.
• Bonus cash cannot be withdrawn directly — it becomes withdrawable only after wagering is completed.
• Attempting to claim bonus benefits using multiple accounts will result in all accounts being cancelled.
• p9999 reserves the right to modify or discontinue any bonus offer at any time.
• If bonus abuse is suspected, p9999 may withhold payouts until an investigation is complete.

7. Gaming Rules & Fair Play

p9999 is committed to ensuring fair and transparent gaming. Our games are operated by independent technology providers and are regularly audited.

• All games are fair and operate using Random Number Generator (RNG) technology.
• Each game result is independent and not influenced by previous results.
• If a technical error occurs during a gaming session, p9999 reserves the right to void the affected round and refund the bet.
• If a game is left incomplete due to a network disconnection, it will either be completed in the next session or the bet will be refunded.

In the event of any dispute regarding sports betting results, p9999's decision will be considered final.

8. Prohibited Activities

The following activities are strictly prohibited on the p9999 platform:

• Money laundering or using funds obtained from illegal sources.
• Playing games using bots, automated software, or artificial intelligence.
• Bonus arbitrage or systematic bonus abuse.
• Cheating or applying coordinated strategies against other users.
• Attempting to hack or intrude on the platform's systems or security.
• Operating an account using false or fraudulent information.
• Playing on behalf of a minor.

9. Account Suspension & Closure

p9999 reserves the right to temporarily suspend or permanently close any account in the following circumstances:

• Violation of these Terms.
• Failure to complete identity verification or providing false information.
• Suspicious or fraudulent financial activity.
• An account that has been inactive for an extended period.
• At the user's own request.

9.1 Closing Your Account Yourself

You may request account closure at any time by emailing [email protected]. Any verified balance (provided there are no active wagering requirements) may be withdrawn before the account is closed.

10. Responsible Gaming

p9999 believes that gaming should be a form of entertainment. We are committed to protecting the mental and financial well-being of our users.

• You can set deposit limits on your own account.
• If needed, you can take a temporary break from the platform (Self-exclusion).
• For detailed information on responsible gaming, please visit our Responsible Gaming page.

If you feel that gaming is having a negative impact on your life, contact our support team right away.

11. Privacy & Data Protection

p9999's full policy on the collection, use, and protection of your personal information is described in detail on our Privacy Policy page. These Terms incorporate the Privacy Policy.

p9999 uses SSL encryption technology to keep all data secure. We never sell your personal information to third parties.

12. Intellectual Property

All content on the p9999 website — including logos, graphics, text, software, designs, and other materials — is the exclusive property of p9999 and is protected under intellectual property law.

Users may use the platform for their own personal, non-commercial purposes. Reproducing, distributing, or commercially using any content without written permission from p9999 is prohibited.

13. Limitation of Liability

To the maximum extent permitted by law, p9999 will not be liable for the following:

• A gaming session being disrupted due to an internet disconnection.
• Losses caused by an error on your device or network.
• Delays or failures due to technical issues with third-party services.
• Unauthorized use of an account resulting from the user's own negligence.

In any circumstance, p9999's maximum liability will be limited to the amount deposited in that specific transaction.

14. Changes to Terms

p9999 reserves the right to change, amend, or update these terms and conditions at any time. We will post a notice on the platform before any changes take effect.

Continuing to use the platform after changes have been made will be taken as your agreement to the updated terms and conditions. It is therefore wise to read the latest terms and conditions before each use of the platform.

15. Contact & Complaints

If you have any questions or complaints about these terms and conditions, please contact our support team:

• Live Chat: Available 24/7 — in Bengali and English
• Email: [email protected]

We consider all complaints with due seriousness and try to resolve them impartially. Providing your account information and relevant details when submitting a complaint will help speed up the resolution.

These terms and conditions were last updated in January 2026. For those aged 21 and above only. Play responsibly.